White Plains Hospital To Use Communication System from Amcom

White Plains Hospital in White Plains, N.Y., has selected the Amcom MediCall Select to significantly improve communications throughout the hospital.. They will  use the Amcom operator console and Web-based on-call scheduling solutions to automate and speed communications for external callers as well as their staff. MediCall Select will also eliminate paper-based procedures for time-sensitive communications.

Amcom designed MediCall Select for community and regional hospitals that face the same critical communication requirements as larger hospitals. "Hospital communications require speed and accuracy at all times, and MediCall Select will help us achieve this," said Brian Chiodo, Director of Telecommunications, White Plains Hospital. "Not only will staff and patients benefit from improved communication capabilities, but we will also have the technology backbone in place to support our growth."

"Like many community hospitals seeking to maintain and enhance quality as they grow, White Plains Hospital is migrating to a more advanced approach to helping staff, patients, and guests interact," said Chris Heim, President, Amcom Software. "Whether a patient's family member is calling for an update, a nurse is searching for the right on-call specialist at 2 a.m., or a caller just needs directions, White Plains Hospital will be able to put the right people in touch quickly and easily. They also have the right platform in place to incorporate emerging communications technologies as needed down the road such as messaging securely to smartphones and tablets."

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